The company is calling this new program, the LG G6 Second Year Promise and it will offer full coverage from potential defects for an additional 12 months at no extra cost. LG stated that it is noticing customers holding onto their phones for nearly a full 24 months, so extending the manufacturer’s warranty only makes sense to show that they stands by their products.
The company did admit that they have been providing similar benefits to Europeans, but notes that this particular program is exclusive to the United States. G6 customers will have to register their phones on LG’s website within 90 days of purchase or within 90 days of today’s announcement to qualify. The first year of warranty claims will continue to be handled by carriers, but customers will have to call LG or visit the website to make a claim during the second year. New or “newly refurbished” replacements are promised to arrive within two business days of filing a claim.
The LG G6 Second Year Promise won’t replace your phone if it breaks like HTC’s Uh Oh Protection program but it does give US customers a little peace of mind from defects after the first year. Fingers crossed for this becoming a new manufacturers trend going forward.
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